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Computer building

Basic Troubleshooting & Self Sufficiency

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Basic troubleshooting helps you solve common tech problems independently—like slow internet, a frozen screen, or a device not charging. Self-sufficiency in tech means knowing where to find help and how to apply simple fixes before seeking professional assistance.

Topics 

Image by Kelly Sikkema

01

Device Won't Turn On

No power or unresponsive screen.

Basic Usage

  1. Check Power Source: Is it plugged in? Is the battery charged?

  2. Hold Power Button: Some devices need a 5-10 second hold to restart.

  3. Look for Indicator Lights: If none, try a different outlet or charger.

Snail

02

Slow Internet

Web pages take too long to load or videos buffer constantly.

Basic Usage

  1. Reboot Modem/Router: Unplug for 30 seconds, then plug back in.

  2. Check Signal Strength: Move closer to the router or use a wired connection.

  3. Scan for Viruses: Malware can slow your connection.

03

Software Crashes or Freezing

Apps suddenly close or the screen becomes unresponsive.

Computer Programming

Basic Usage

  1. Force Close the App: On mobile, swipe up from the bottom or double-click home, then swipe the app away. On computers, use Task Manager (Windows) or Force Quit (Mac).

  2. Restart the Device: Power off and on.

  3. Check for Updates: Updating software can fix bugs and glitches.

Useful Videos

Useful Links

  1. Microsoft Support – Troubleshooting Windows

  2. Apple Support – Troubleshooting Mac & iOS

  3. Google Support – Android Help

Jokes!

  1. My computer froze again. I told it, “If you’re so cool, maybe you should just chill out!” It didn’t respond...

  2. Q: How many tech support guys does it take to change a lightbulb?
    A: None. “Have you tried turning the lamp off and on again?”

  3. I tried to fix a broken mouse by giving it cheese. Turns out, it was the wrong kind of mouse!

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